I'm allergic to fragrance - Do you have any soap for me?
Yes, we make unscented versions of soap such as: 100% Olive Oil, Raw Shea or Raw Cocoa Butter. The only scent that you will notice is the natural ingredients the bar is made of.
Will I be able to use your bars?
Most certainly! Since each scented and unscented bar are exceptionally mild and gentle on your skin, there is a bar especially for you. We recommend unscented bars for sensitive skin to prevent any irritations from any of our fragrance or essential oils. You have the option to create your own bars with our provided ingredients or just request one that is unscented.
How long does a Naturally Bare Soap bar typically last?
It may vary on the use of the bar. Traditionally, a bar should last approximately 3 weeks, maybe longer. If you enjoy the sensation of each lather, the soap will last approximately 2 weeks. One way to keep the longevity of your soap is to let it fully dry between uses. By having a soap dish that drains water or a soap dish that allows air to circulate around the bar will help keep the bar firm with each use.
How long does your soap keep its freshness?
Our soaps will keep it's freshness for months! If you happen to store it away or use it as decoration, make sure that you keep it in a cool dry place. You will notice in time when your bar matures, the stronger the scent will be. Since we do not use preservatives in our soap, please protect them from humidity and extreme temperatures. We recommend that you enjoy your bar within six months of purchase for the best results.
Storing your Bar
Your natural soap can last longer than commercial soap by following these simple recommendations:
Give your natural bar some breathing space. Store in a dry, cool space with ventilation.
Keep away from direct sunlight or extreme temperatures.
Do not store in a zip lock bag or sealed container. Since our soaps are made with a combination of oils, butters and water, each bar cures for 2-4 weeks to allow moisture to vanish naturally and creating a robust bar for your enjoyment. To preserve the longevity of your bar, we recommend using a soap dish with drainage to prevent water from accumulating under the soap to keep the bar dry. This will prevent from getting soft and mushy.
Shipping and Return Policies
How is my order shipped?
Orders are shipped through US Postal Service Priority Mail or First Class.
When will my order be shipped?
We normally ship individual orders within 2 business days. If you would like your order expedited, there will be an additional charge to your shipping cost. Any custom or wholesale orders will take 3-4 weeks. Orders placed during Holidays will generally take longer if special requests are made. We thank you in advance for your understanding. If you are in a hurry and want to select expedited services like UPS Next Day or UPS Second Day Air, please keep in mind that UPS doesn't deliver Next Day or Second Day Air on Saturday or Sunday unless you pay extra for Saturday delivery. For example, placing an order on Friday expecting that your order will arrive on Sunday will not be possible. PLEASE make sure that you estimate weekdays.
My order was damaged in shipping. What should I do?
Please contact us immediately within 24 hours of receiving the package. We require customers to get authorization before shipping back any items. We will make arrangements to replace any damaged items at no cost to you. Shipping cost will apply.
What is your return policy?
If we made a mistake in the items shipped to you, we will refund your money or exchange it at no cost to you; shipping included. Any customized products are non-refundable. We do not accept any used products of any kind. If you are not happy with your items, please make sure and contact us immediately for a refund or exchange. Shipping cost will apply.
I received your soap as a gift. Can I exchange it for something else?
Absolutely! If you are not 100% satisfied, we will exchange the item(s) for another at no cost to you. Please return all damage free, un-opened, unused, items within 7 business days of return authorization. Please keep in mind that shipping cost will apply.
Wholesale and Fundraising
Do you sell your soap wholesale to other stores?
Of course we do! Please contact us directly at firstname.lastname@example.org or leave a message in the "Contact Us" for more information to tailor your needs. A minimum of 24 bars is required for a wholesale transaction.
Can our organization use your soap for fundraising?
Definitely! It is always a great idea to sell natural products at fundraisers. Please contact us directly at email@example.com for more information on tailoring your needs for your group or organization. Please allot enough time when placing an order. We ask that for custom orders, special packaging and shipping, one month in advance.
Special Events and More
Can Naturally Bare Soaps customize Special Events (wedding or party favors?
Yes, we provide guest favors all year round! There are variety of soap to choose from, let us know which of our signature blends or if you would like to customize certain bars. Please ask us about our favor packaging options. All favors are considered custom made orders. Please contact us directly for all special instructions. We strive to make your favors beautiful to compliment your event. Contact us directly for more information.
What about custom gift baskets?
We love hearing from our customers and answering any questions!
Feel free to send your questions/concerns on the "Contact Us" page or directly at firstname.lastname@example.org for any additional questions you may have!